Thursday, August 15, 2013

Customer Kudos for Xantrion Consultant

Nothing makes us happier than positive feedback from a client, and Xantrion consultant John Warno gets lots of positive feedback from the clients he serves. But don't take our word for it — here's the most recent email we received from one of his satisfied clients.

Good morning Anne and Tom,

I have been meaning to give some feedback on John for a while.  He has always done a great job for us, very client-oriented, technically proficient and very easy to work with.  His personal style has made it  easy for our staff to work with him, which has helped us address our IT issues when they come up.  We were grateful to have him.  As a someone who runs a firm that sells professional services, I understand how important and rare it is to establish that kind of relationship with a client.

So this week I’m working in our office in LA.  John was here when I came in yesterday.  Listening to him talk to our staff here, from our regional VP to our administrative assistant, I was struck by his genuine desire to be helpful and his professional yet open, warm manner.  You guys should be proud of him because he represents Xantrion so well.  We feel very fortunate to have him working with us.

I hope you are both well and thriving.  Things are going well for us as we move through an exceptionally busy year.  Xantrion and John are part of what has made us successful.

Many thanks,

Paul

Paul Harder | President
Harder+Company Community Research