Well planned and executed projects: that’s the Xantrion way!

Earlier this year, Xantrion engineer Stephen Ferrero took on a complicated project that involved upgrading a critical line-of-business application for a client that could only interrupt its 24/7 operations with a single day of downtime.

Working with the software vendor's technical staff and a third-party VAR as well as our client's internal production and testing teams, Stephen converted and backed up a large SQL database, configured servers, virtualized the application, and upgraded the necessary desktop clients. He also performed ample up-front planning and testing to confirm the timing of each step of the upgrade — and drew up a contingency plan for reinstalling the previous version of the software if necessary.

The final stage of the upgrade required the client to shut down operations so the upgrade team could complete some critical tasks. One day later, the software upgrade was finished and production restarted with no delay. The project went so smoothly, the client emailed us a few days later to say the upgrade would not have been possible without Stephen's diligent support.

Well planned and executed projects: that's the Xantrion way!